Responding To Queries

1st Round:I'm a customer

GOOD DAY!Ms.Mariele Ricafrente.I just want to ask some information about Mariele's Dream Heart Hotel.

Q.

My first question is do you have a clean facilities?

My second question is what is the most expensive room did you have in your hotel?

My third question is about your restaurant what kind of entertainment do you offer?

My fourth question is what your restaurant best seller?

My fifth question is are your hotel rates worth paying for?

My sixth question is how sure are you that we feel secured with your hotel?

My seventh question is do you have a diving area?

My eighth question is how many pools do you have?

My second to my last question is how does your business survive during rainy season?

And my last question is how long it will take me to go to your hotel?

2nd round is my feed back:

I hope that you will answer my question as soon as possible and we expect that when we decide to visit your hotel we feel Relax in the comfort of cozy guest rooms and suites that will you provide for us with all the basic amenities to make our stay a memorable one.Whether our vacationing alone or with my friends and family i hope that you have the right type of room for us.And i hope that Mariele's Dream Heart Hotel has a variety of restaurants and bars specializing in different cuisines and diners that will make sure to have a remarkable dining experience to all of us.

THANK YOU

3rd Round;I'm the owner

A.

Ms.Mariele this is my first answer to your 1st question is it will take 2 hours from manila to Batangas.
Second,it make it different because our beach resort is a get away from the noisy,dirty,and busy city that you can relax.Third,if you like to drink some wine we have a cheapest price of wine that we can offer and our bar is with bubbles that also your kids can enjoy.Fourth,we have a live band that will perform 3 sets per night to entertain our guest.Fifth,yes mam we have a kiddie pool and we have a life guard that we will assign in that area to make sure that they are safe.Sixth,we are different from others because we have a very clean facilities also we have a good service and we will make sure that will you get your money back.Seventh,first we have a clean facilities next all of our service personnel must be throughly indoctrinated in personal hygiene and food sanitation to make sure that we serve fresh food.Eight,yes we will make sure that will you come back again because we have a delicious food,friendly staff and fresh food.my answer to your 2nd to the last question is in peak season we offer more promos and things for free to attract our customer.And my answer to your last question is yes because they are need to attend our 1 week training before they can start to work in our company.

If you're thinking of getting away and escaping to a tropical island paradise,then you’ve found the perfect place.I hope I was able to give you enough information I am really looking forward that you will have a reservation with us. Thank you very much and have a good day.